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 InterNeg Research Centre
 Suite MB-014-264
 1450 Guy Street
 Montreal, Quebec H3H 0A1
 Tel: (514) 848-2424-2799


After 11 years in the cyberspace we now also have our own physical space: The InterNeg Research Centre was established at Concordia University, John Molson School of Business in May 2005.


The mission of the InterNeg Research Centre is to create an environment and the infrastructure for integrative research in the art, science and engineering of negotiations for the purpose of constructing human-centered methods, models and systems.

The Centre's purpose is to address three questions through its research, education and outreach activities are:

  1. How can we integrate and combine the various descriptive and prescriptive approaches and methods so that they provide meaningful insights into conflicts and help people to identify, transform and resolve conflicts.

  2. How can we ensure that technology and global change serve employers, employees and their organizations needs so that the resolution of difficult problems and conflicts leads to the increase of their prosperity?

  3. How can we inform researchers in information systems and engineering so that they produce models and systems that can facilitate negotiations and be capable of meeting the needs and requirements of individuals, groups and organizations engaged in conflicts?

Connectedness and cooperation

The two key characteristics of the Centre, its members, associates, students and collaborators are: connectedness and cooperation.

Connectedness here means:

  • Connectedness to problems: research projects across all disciplines that are directly related to the problems of conflict management;
  • Connectedness to research communities: strong linkages and relationships with the local, national and international communities of researchers and educators;
  • Connectedness to user communities: production of theoretical and applied research that is relevant and connected to the problems that communities and organizations face;
  • Connectedness to the user values and needs: formulation of approaches and models, and construction of systems which are useful in studying and teaching negotiation, and those that are useful in helping people to resolve real-life conflicts and to negotiate effectively.

Connectedness to problems, communities and values is a prerequisite for cooperation. Negotiation studies, theoretical, experimental and applied are interdisciplinary. Integrative and interdisciplinary research necessitates cooperation among researchers and students coming from different disciplines. Production of useful research also requires cooperation with problem owners at and across all social levels and organizations.

Cooperation involves:

  • Finding synergies and conducting joint research with researchers from Concordia , Canada and abroad;
  • Forming interdisciplinary teams of researcher and students to work on the theory and practice of negotiation and conflict resolution;
  • Conducting applied studies jointly with representatives of business and government organizations and NGOs; and
  • Collaborating with interdisciplinary teams to develop curricula and course materials for students and trainees with various backgrounds.

Research directions

  • Experimental and field studies on business negotiation between organizations from diverse societies.
  • Studies on the impact of culture, gender, age, and educational and professional backgrounds on the negotiation process and outcomes.
  • Construction and validation of empirical approaches to models of conflict recognition and negotiation. Assessment of the efficacy of various conflict resolution and negotiation methods and models.
  • Assessment of the existing research instruments; design and testing of new research instruments for empirical and experimental studies on conflict transformation and resolution.
  • Comparative studies on the use of methods, models and systems in face-to-face and electronic negotiations.
  • Research on conflict management and negotiations in local and on-line communities and virtual organizations; experimental studies of the use of information and communication technologies in negotiations.
  • Research on negotiations within and between business, government and non-governmental organizations.
  • Creation of knowledge on conflict identification and transformation, and negotiation methods and models; and formalization of representation of this knowledge; construction of easy to access knowledge repositories and knowledge-based systems.
  • Design and development of software tools and systems for problem assessment, negotiation preparation, and e-negotiation support; experimental studies of the efficacy of these tools and systems in various cultural and organizational settings.
  • Research on the use of software agents in negotiation; experimental studies on the impact of advisory software agents and negotiation processes and outcomes.

Research for and about people undertaking any activity has to evolve and account for the changes in people's perspectives and approaches, and in the activities themselves. The above research directions reflect today's needs and challenges, it is likely, however, that they will need be expanded and modify in future. It is our purpose to remain relevant to the research community and the society at large, and conduct research that is innovative, meaningful and useful.

  August 9, 2020
© Copyright 1996-2020 Gregory Kersten & The InterNeg Group
InterNeg Research Centre, Concordia University (Montreal)